Jawatan Kosong TNBES Disember 2022

Jawatan kosong terkini di TNB Energy Services Sdn Bhd (TNBES) Disember 2022. Permohonan adalah dipelawa daripada Warganegara Malaysia yang berkelayakan untuk mengsi kekosongan jawatan kosong di TNB Energy Services Sdn Bhd sepertimana berikut.

1. Customer Engagement Officer

Tarikh tutup permohonan 08 Disember 2022.
Lokasi penempatan : TNBES Selangor.
Sektor : Swasta

Job Description

Requirement

• Able to understand and communicate in Mandarin/Hokkien languange
• Experienced in communications, media relations, public relations, branding and customer engagements.
• Knowledgeable on energy industry and smart meter installation program
• IT literate and skilled in Microsoft Office.
• Possess own transport with a valid driving license.

Job Responsibility

• Plan local customer engagements with based on agreed approach and deployment plan
• High Rise Area
• For gated/guarded low-rise areas, contact and conduct site visits to the Residential Association (RA) and/or wakil penduduk to discuss on agreed date for meter installation
• For non-gated low rise areas, contact and conduct site visits to Penghulu/Ketua Kampung/Ketua Taman to discuss on agreed date for meter installation 1) Assign team member(s) for each Business Area Code (BAC) that performs the following tasks: 2) Proper planning and execution of engagement strategy according to AMI engagement plan
• Internal stakeholders and NGOs coordination for all customer engagement and communication activities (as and when required)
• To map out pre-, during and post smart meter installation programs
• To monitor and track letter printing and rendering activities
• Coordinate and execute customer engagement activities with RA, MO, JMB, Pihak Berkuasa Tempatan (PBT), ministries and other related agencies.
• To collaborate and educate customers with appointed NGOs, Wireless Communication Centre (WCCUTM), Ministry of Health (MOH), Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM)/other related agencies to address smart meter concerns
• Collaborate with TNB Careline to conduct customer survey (Voice of Customer)

Academic Qualifications

Degree or Diploma in Communication or any field by recognised University

Salary

Negotiable

Application

Applicant can submit their soft copy of resume/CV and a copy of relevant certificates at: career@tnbes.com.my

Please include the name of the position in the email subject.

Notes

• Only shortlisted candidates will be contacted.
• By submitting an application, you agree and consent to TNB Energy Services Sdn Bhd to process your personal data in accordance with the Personal Data Proctection Act 2010 (PDPA).
• Please include certified true copies of certificates, diplomas and degrees to validate the information given.

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